QualiFour

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Privacy and Personal Data Protection Policy

At QualiFour, we attach paramount importance to confidentiality and the protection of personal data.

This Data Protection Policy (the “Policy”) describes how we process your personal data as a data controller, for example when you visit our website, participate in an event organized by QualiFour, request a demonstration of QualiOne, subscribe to our newsletter, interact with us on social media, or when we carry out activities to develop and improve our software solution.

Important: this Policy does not cover the use of our QualiOne software by our customers, which is governed by specific contractual terms and conditions. For more information, please contact us directly.

Who is QualiFour  ?

When we refer to “QualiFour,” we are referring to QualiFour SA, registered in the Tunis National Business Register under number E1654592, with its registered office located at 8 Rue Ibn Nadim, 1st floor – Montplaisir 1073, Tunis – Tunisia.

QualiFour acts as the controller of the personal data we collect and process.

What is “ personal data ” ?

According to Tunisian Organic Law No. 2004-63 of July 27, 2004, relating to the protection of personal data, personal data is defined as any information, regardless of its origin or form, that directly or indirectly identifies a natural person or makes them identifiable. This definition excludes only information related to public life or considered as such by law.

What personal data  do we collect?

At QualiFour, we may collect and process the following personal data:

  • Identification data and professional contact details: last name, first name, professional email address, phone number, job title, company, when you request a demo, register for our events, or wish to receive our communications.
  • Information you provide to us directly: messages, forms, specific requests when booking a demo, responses to surveys, or exchanges with our support team.
  • Exchanges and communications: emails, newsletters, event recordings (e.g., webinars), responses to forms.
  • Usage data: browsing our website, interacting with our content, using QualiOne (for testing or demonstrations).
  • Information from third parties: in some cases, we may receive your professional data via our partners or suppliers in order to improve the relevance of our services.

Why do we collect your data  ?

We collect your personal data to:

  • Promote and market our software solution (QualiOne).
  • Invite you to events, webinars, and demonstrations.
  • Improve our services and software features.
  • Manage and monitor relationships with our prospects, customers, and partners.

On what legal basis do we process your data?

All processing of personal data that we carry out is done lawfully within the meaning of the GDPR.

We process your personal data on the following legal bases:

  • Contractual performance: to prepare or perform a contract with you.
  • Legal obligation: to comply with our regulatory obligations.
  • Legitimate interest: to improve our services, ensure the security of our systems, and communicate with you in a professional manner.
  • Consent: when required by law, particularly for marketing communications.

How long do we keep your data ?

  • Prospects and business contacts: 3 years after your last interaction with us.
  • Customers: 5 years after the end of the contractual relationship.
  • Cookies and browsing data: in accordance with current regulations (see our cookie policy).

Security and protection of your data

QualiFour implements all the technical and organizational measures necessary to protect your personal data against unauthorized access, loss, alteration, or disclosure.

These measures include:

  • Secure website (SSL).
  • Regular monitoring of systems and security audits.
  • Hosting in accordance with European data protection standards.

With whom do we share your data ?

Your personal data may only be shared with:

  • Our trusted technical service providers and partners (hosting, emailing, CRM).
  • The competent authorities if required by law.

When these service providers are located outside the European Economic Area, we ensure that they offer an adequate level of protection (countries recognized by the EU, standard contractual clauses).

Your rights

QualiFour is committed to facilitating the exercise of your rights in accordance with applicable regulations.

 You have the following rights:

  • Access to your personal data.
  • Rectification of inaccurate or incomplete data.
  • Erasure of your data (“right to be forgotten”).
  • Restriction or objection to the processing of your data.
  • Portability of your data to another provider.
  • You may also lodge a complaint with the supervisory authority

of the country in which you have your habitual residence, your place of work, or the country in which the violation was committed.

How to contact us?

If you have any questions about this Policy or wish to exercise your rights, you can contact us at : dpo@quali4.com.

Changes to the Policy

This Policy may be updated to reflect changes in our practices, services, or legal obligations. The most recent version is always available on our website.

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Web agency in Tunis – Novatis